preparing for your First Visit
Let’s get ready for your first visit to Parklane Dental!
If you just finished scheduling your dental appointment to our offices, then this is where you want to be to get ready for your visit! (Or if you are just like us who love to prepare for our patient visits in advance, then you’re at the right place!)
We understand often our patients feel dental anxiety when preparing for their visits. Our Treatment Coordinators are here with you every step of your dental journey, and are here with a simple list of documents to bring to your visit.
Please assist us by providing the following information at the time of your consultation:
1) COVID Screening
As part of our COVID response, our team members are dedicated to keep all our patients and team members safe at Parklane Dental. Our patient protocols have been updated in compliance with state public health orders:
- Facemask is required to enter healthcare facilities per CDC.
- Physical distancing in patient area.
- Only one guardian per each minor is allowed for visit.
A health check will be performed before visit and on arrival. Please follow the instructions from your Treatment Coordinator to complete the health check.
2) Referral slip and X-ray’s.
Many patients are referred to us by another healthcare provider for dental specialists. If you are referred to Parklane Dental by your dentist, please bring the referral slip or card from your doctor. The document might include treatment instructions from your dentist for our doctors. If you do not have a copy of the referral, you may contact your dentist for a digital copy.
Many patients had x-rays taken at their dental visits. You may request your previous dentist to recent x-rays (within 6-months)to our office. If additional films are necessary in addition to your previous x-rays, they can be taken at our facility with our advance x-ray technology inside every room.
You can help make your visit an ease by preparing a list of medications you are taking. They may affect the dental medications, anesthetic treatment, and dental procedures that you might receive here. Please consult me and your dental team for more details regarding your medication!
Please alert the office if you have a medical condition that may be of concern or if you are on any medication or require medication before your visit. At your first visit, you can complete your health history form to share your health status with our doctors.
4) Dental Insurance
Bring your dental insurance card! This will save time in processing your insurance claims!
Your insurance might issue an insurance card with important information regarding your insurance plan. This insurance details are needed by our Treatment Coordinator to help identify your insurance plan. Although patient’s insurance coverage is the patient’s responsibility, we can assist our patients to look up plan specifics, such as copayment amount and coverage percentage.
To locate your insurance plan and coverage information, our Treatment Coordinator will need insurance information such as the insurance ID number, group number, coverage date, and group name. As the plan can be under the patient or a guardian, the subscriber information is also needed for the subscriber’s name, date of birth, relationship to patient, and ID number.
5) Check-in Time
Your check-in time is 15 minutes before your appointment time.
Please arrive 15 minute early to complete your new paperless patient registration. This will give you time to complete your patient information and medical history before beginning your exam.
During check-in, please present documents including your ID, insurance card, medication list, referral slip or card, and x-ray copies from your last visit.
IMPORTANT FOR MINORS :
A parent or guardian must accompany all patients under age of 18 at the consultation visit. If the patient is under the age of 18, a parent or guardian must be present for medical consent for all treatments and procedures.
As part of our COVID response, only one guardian or parent may accompany each minor for his or her dental visit at Parklane Dental. Thank you for helping us keep our community safe!
Oral Health Assessment
For children entering public school in California for the first year, the Oral Health Assessment Form may be required by your school. This form must be completed by our pediatric dentist to comply with school health programs.
Adding to your Calendar
Let’s mark your calendar!
Your initial appointment as a new patient will consist of a consultation explaining your diagnosis and treatment options. During your consultation, our doctors examines your medical and dental history, and your dentist might present an evaluation and a treatment plan based on your dental needs.
The estimated length of your first visit as a new patient is about two (2) hours for a comprehensive examination, necessary x-rays, and cleaning. For new pediatric patient, the estimated length is about one (1) hour. The length for emergency visits for new patients is based on the dental emergency.
Occasionally, recommended treatment can be done on the same day as the consultation, depending on your personalized treatment plan. (Some dental treatments require multiple visits). A second appointment on another day might be necessary to give time for your dental team to prepare your treatment with as much time as needed to meet your satisfaction!
We understand how scary the first visit can be! Our doctors prepared our handy guide to answer common questions from our new patients for their first visit to Parklane Dental!
Still have questions about your dental appointment? Give us a call to talk with your Treatment Coordinator now!