Our response to covid


COVID Update 5 | COVID Vaccine Shots
(January 28, 2021)

Dear patients,

I am excited to be a COVID-19 dentist vaccinator to help our community! I am scheduled for my vaccination training from the California Department of Public Health next week!

As essential health care workers, we are receiving our second COVID vaccine shot this week! Check Los Angeles and Orange counties public health for vaccine information.

As always, our commitment to our cleaning and hygiene protocols will remain the same to keep our patients and team safe at Parklane Dental, and we can not thank our patients and community enough for your trust and support!

See you at your next visit!

Sincerely,

Dr. Eric To


COVID Update 4 | New COVID Measures
(January 7, 2021)

Dear patients,

Happy New Year! The new year looks hopeful, and we are excited to welcome our patients back from the holidays! This moment is an excellent time to share some of our new measures against COVID. Our team has promised to follow the state health department for the latest instructions.

As essential health care workers, your clinical team at Parklane Dental is receiving their COVID vaccination shots this week! 

Here pictured is Dr. Timothy Ng leading our clinical team for our vaccination in Los Angeles.

As part of our health and wellness check, our COVID Health Form is getting an upgrade! Our team can send you a message ahead of your visit to complete your patient forms with ease!

Our commitment to you remains the same, and we are excited to welcome you to a new dental year! 

Sincerely,

Dr. Eric To


COVID Update 3 | Upcoming Holidays!
(November 23, 2020)

Dear patients,

With the holidays coming up, it’s the perfect time to touch up your smile! Our dental team wants to extend our cosmetic treatment to the comforts of your home. Our Take-Home Whitening Kit comes with an exclusive dental case to keep you safe in your future travels or at home.

As the year is coming to an end, our patients are scheduling their last visits of the year to take advantage of their expiring 2020 insurance benefitsOur locations are closed for the Thanksgiving, Christmas, and New Year’s weekends, when our dental team will take extra precaution with our regular holiday cleaning sessions before your return.

Our Insurance Specialists are here to answer any questions. As always, practice physical distancing, wear a facemask and wash your hands thoroughly during the upcoming holiday celebrations. Stay safe!

Sincerely,

Dr. Eric To


COVID Update 2 | Ready For Your Dental Health!
(September 4, 2020)

Dear patients,

Since reopening for dental treatments, your dental team at Parklane Dental has been keeping track of recent news about COVID from our local county and state health department.

Dental health is a crucial part of physical health. As our patients are resuming their dental visits, don’t forget to subscribe to our Patient Newsletter for monthly dental tips!

During this challenging time, we appreciate the support from our community, and our dental team are committed to keeping you safe during your visit. To help our patients stay healthy, all visitors must wear facemasks, and must follow our physical distancing guidelines at our office.

Feel free to call us ahead and ask us any questions before your visit. See you at your next checkup!

Stay safe,

Dr. Eric To

PS: Make sure to verify your e-mail for our Patient Newsletter at your next visit!


COVID Update 1 | We’re Open For You!

(July 13, 2020)

Dear patients and fans,

Your dental clinic here is an essential business, and all our locations are open to serve our community. Closely monitoring the most recent COVID update from the state of California, we’re reaching out to assure you that it is safe to visit your dental team at Parklane Dental!

As a part of the medical community, your dentistry here is an essential business, and our office is open to serve your dental needs.

We have drastically upgraded our disinfection protocols in our COVID response with new advance technology, physical distancing, PPE and protective barriers, and precautionary measures.

Safety is always our number one focus, and we are continually finding ways to keep our office clean and safe for you and our team. We are here for you, and we welcome you to reach out to us regarding any concern about your visit.

Please stay safe, and give us a call if you have any questions!  

We look forward to serving you,

Dr. Eric To


How We’re Keeping You Safe From COVID

(June 2, 2020)

Dear patients and fans,

Parklane Dental wishes you and your family safety and health! We have promised to closely monitor the evolving situation as part of our response to COVID and update you through our weekly open letters to our patients.

As always, our number one priority is protecting the well-being of our patients and team members. After many patients have expressed their appreciation for our proactive steps from our last email, we want to continue addressing our patients’ concerns on how we have kept you safe since our reopening. 

Latest Technology

Check out our new machines! Improving on our top-notch infection control, we have enlisted the latest technology to help our increased cleaning frequency and intensity of commonly touched surfaces in patient areas.

  1. Electrostatic Mist Sprayers: Our team is excited to use this hi-tech machine to break up medical-grade disinfectant liquid and disperse them onto whole surfaces for disinfection of the entire area.
  2. H13 HEPA Air Purifier: We installed this air filtration system in all patient areas and operatory rooms to constantly clean and purify the air, so you can breathe easy during treatment.
  3. UV Light Sterilizer: In addition to our high standards of chemical and ultrasonic sterilization methods, our team will further sterilize and disinfect all pens and office tools with an UV germicidal irradiation machine.

Disinfection Protocols

In our last email, we shared specific details of six areas in our disinfection protocols where we enhanced with hygiene etiquette and physical distancing. Your check-in process at your next visit might involve a few more steps, but your dental team at Parklane Dental sincerely thank you for helping us keep a safe and clean environment at Parklane Dental.  

  • Patient areas: After removing reading materials and toys, we increased spacing between seating and installed sneeze guards in the lobby. Patients can leave your cellphone number, and we’ll gladly call you when your appointment is ready.
  • Appointment rooms: In addition to our existing first-rate standards of medical-grade sterilization, our dental teams are using disposable sleeves and barriers for every patient. Please allow us enough time for enhanced disinfection between patients.
  • Visitors: All patients and team members will be asked screening questions and your temperature will be measured with an infrared reader in compliance with dental board guidelines. All pens, computers, and signing pads are wiped after every appointment.
  • Team members: Newly sterilized personal protective equipment (PPE) are used for every patient appointment to reduce cross contamination. The Parklane Dental team regularly reviews training in PPE usage, along with full scrub, facemask, and faceshields.

We’d like to encourage you to reach out to us. Parklane Dental is built on community, and we rely on our patients and fans for feedback on how we can best serve your dental needs. This topic of enhanced disinfection protocols is no different. Please feel free to share your thoughts and any ideas with us at 626.445.3388 (Arcadia, CA) or 626.247.4788 (Temple City, CA)!

Parklane Dental is ready to welcome new and returning patients, and we can’t wait to see you at your next visit!

Sincerely,

Dr. Eric To

Parklane Dental

COVID Infection Control at Sanrio x Parklane Dental in Temple City, CA


For more information, you can read our previous notes on the pandemic. Please follow @CDCgov and @CDCemergency on social media for the latest update. 

  • (March 11, 2020)
  • (March 17, 2020)
  • (March 30, 2020)
  • (April 19, 2020)
  • (May 11, 2020)
  • (May 13, 2020)
  • (May 15, 2020)