Our response to covid

COVID Update 4 | New COVID Measures
(January 7, 2021)

Dear patients,

Happy New Year! The new year looks hopeful, and we are excited to welcome our patients back from the holidays! This moment is an excellent time to share some of our new measures against COVID. Our team has promised to follow the state health department for the latest instructions.

As essential health care workers, your clinical team at Parklane Dental is receiving their COVID vaccination shots this week! 

Here pictured is Dr. Timothy Ng leading our clinical team for our vaccination in Los Angeles.

As part of our health and wellness check, our COVID Health Form is getting an upgrade! Our team can send you a message ahead of your visit to complete your patient forms with ease!

Our commitment to you remains the same, and we are excited to welcome you to a new dental year! 


Dr. Eric To

COVID Update 3 | Upcoming Holidays!
(November 23, 2020)

Dear patients,

With the holidays coming up, it’s the perfect time to touch up your smile! Our dental team wants to extend our cosmetic treatment to the comforts of your home. Our Take-Home Whitening Kit comes with an exclusive dental case to keep you safe in your future travels or at home.

As the year is coming to an end, our patients are scheduling their last visits of the year to take advantage of their expiring 2020 insurance benefitsOur locations are closed for the Thanksgiving, Christmas, and New Year’s weekends, when our dental team will take extra precaution to clean and sanitize our dental offices before your return.

Our Insurance Specialists are here to answer any questions. As always, practice physical distancing, wear a facemask and wash your hands thoroughly during the upcoming holiday celebrations. Stay safe!


Dr. Eric To

COVID Update 2 | Ready For Your Dental Health!
(September 4, 2020)

Dear patients,

Since reopening for dental treatments, your dental team at Parklane Dental has been keeping track of recent news about COVID from our local county and state health department.

Dental health is a crucial part of physical health. As our patients are resuming their dental visits, don’t forget to subscribe to our Patient Newsletter for monthly dental tips!

During this challenging time, we appreciate the support from our community, and our dental team are committed to keeping you safe during your visit. To help our patients stay healthy, all visitors must wear facemasks, and must follow our physical distancing guidelines at our office.

Feel free to call us ahead and ask us any questions before your visit. See you at your next checkup!

Stay safe,

Dr. Eric To

PS: Make sure to verify your e-mail for our Patient Newsletter at your next visit!

COVID Update 1 | We’re Open For You!

(July 13, 2020)

Dear patients and fans,

Your dental clinic here is an essential business, and all our locations are open to serve our community. Closely monitoring the most recent COVID update from the state of California, we’re reaching out to assure you that it is safe to visit your dental team at Parklane Dental!

As a part of the medical community, your dentistry here is an essential business, and our office is open to serve your dental needs.

We have drastically upgraded our disinfection protocols in our COVID response with new advance technology, physical distancing, PPE and protective barriers, and precautionary measures.

Safety is always our number one focus, and we are continually finding ways to keep our office clean and safe for you and our team. We are here for you, and we welcome you to reach out to us regarding any concern about your visit.

Please stay safe, and give us a call if you have any questions!  

We look forward to serving you,

Dr. Eric To

How We’re Keeping You Safe From COVID

(June 2, 2020)

Dear patients and fans,

Parklane Dental wishes you and your family safety and health! We have promised to closely monitor the evolving situation as part of our response to COVID and update you through our weekly open letters to our patients.

As always, our number one priority is protecting the well-being of our patients and team members. After many patients have expressed their appreciation for our proactive steps from our last email, we want to continue addressing our patients’ concerns on how we have kept you safe since our reopening. 

Latest Technology

Check out our new machines! Improving on our top-notch infection control, we have enlisted the latest technology to help our increased cleaning frequency and intensity of commonly touched surfaces in patient areas.

  1. Electrostatic Mist Sprayers: Our team is excited to use this hi-tech machine to break up medical-grade disinfectant liquid and disperse them onto whole surfaces for disinfection of the entire area.
  2. H13 HEPA Air Purifier: We installed this air filtration system in all patient areas and operatory rooms to constantly clean and purify the air, so you can breathe easy during treatment.
  3. UV Light Sterilizer: In addition to our high standards of chemical and ultrasonic sterilization methods, our team will further sterilize and disinfect all pens and office tools with an UV germicidal irradiation machine.

Disinfection Protocols

In our last email, we shared specific details of six areas in our disinfection protocols where we enhanced with hygiene etiquette and physical distancing. Your check-in process at your next visit might involve a few more steps, but your dental team at Parklane Dental sincerely thank you for helping us keep a safe and clean environment at Parklane Dental.  

  • Patient areas: After removing reading materials and toys, we increased spacing between seating and installed sneeze guards in the lobby. Patients can leave your cellphone number, and we’ll gladly call you when your appointment is ready.
  • Appointment rooms: In addition to our existing first-rate standards of medical-grade sterilization, our dental teams are using disposable sleeves and barriers for every patient. Please allow us enough time for enhanced disinfection between patients.
  • Visitors: All patients and team members will be asked screening questions and your temperature will be measured with an infrared reader in compliance with dental board guidelines. All pens, computers, and signing pads are wiped after every appointment.
  • Team members: Newly sterilized personal protective equipment (PPE) are used for every patient appointment to reduce cross contamination. The Parklane Dental team regularly reviews training in PPE usage, along with full scrub, facemask, and faceshields.

We’d like to encourage you to reach out to us. Parklane Dental is built on community, and we rely on our patients and fans for feedback on how we can best serve your dental needs. This topic of enhanced disinfection protocols is no different. Please feel free to share your thoughts and any ideas with us at 626.445.3388 (Arcadia, CA) or 626.247.4788 (Temple City, CA)!

Parklane Dental is ready to welcome new and returning patients, and we can’t wait to see you at your next visit!


Dr. Eric To

Parklane Dental

COVID Infection Control at Sanrio x Parklane Dental in Temple City, CA

A Look at New Disinfection Technology! 

(May 15, 2020)

Dear patients and fans,

Disinfection protocols are at the top of our list to help keep our office safe and clean for your return. In compliance with state health departments and dental boards, Parklane Dental has enhanced our disinfection protocols in frequency and intensity, and also enacted new procedures to sanitize patient areas. Here are a few ways we enlisted the latest technology at Parklane Dental.

1) Electrostatic Mist Sprayers: Our team is excited to use this technology to break up oil and disinfect liquid and disperse them onto surfaces for disinfection.

2) H13 HEPA Air Purifier:
We installed this system in all patient areas that will constantly clean and purify the air.

3) UV Light Sterilizer: In addition to our normally high standard of chemical sterilization, our team will further sterilize and disinfect all instruments and tools with an UV germicidal irradiation machine.

 Mist Sprayer at Parklane Dental in Temple City!

The safety of our community is on our mind during this unprecedented time, so we do not take our infection control and hygiene at Parklane Dental lightly as we prepare for your return. We are proud to share the many new machines for our enhanced disinfection protocols. Don’t hesitate to ask about our new technology at both locations in Arcadia and Temple City!


Dr. Eric To

Parklane Dental

Enhanced Disinfection Protocols

(May 11, 2020)

Dear patients and fans,

Throughout this challenging time, your health and safety remain our top priority at Parklane Dental. To help protect yourself and your family, you can practice physical distancing by giving us a call to set up your appointments instead of visiting our office. Your dental is closely monitoring state health department and dental boards to continue to update our enhanced disinfection protocol.

Here are the proactive steps we are taking to help prevent the spread in our community! If you have any questions, do not hesitate to give us a call – we are here to take care of your dental needs through this together.


Dr. Eric To

Our Response to COVID

(May 13, 2020)

Dear patients and fans,

I hope everyone has been safe and healthy during the past months. We are happy to announce that Parklane Dental will resume regular business hours on Monday, May 18. Your dental team sincerely appreciates your patience with the recent impact of COVID-19 on our community, and we thank our patients and team members for your support during this difficult time. 

Hygiene is at the core of our dental practice, so we thought to take the proactive approach and share with you how we are preparing for your return. Your treatment coordinator has also been actively reaching out to you to help with impacted appointments. During this time, your dental team has been taking additional steps to prepare for your return in compliance with guidelines and instructions from the California state department, US Center for Disease Control, and the American and California dental boards.

  1. Enhanced Disinfection Protocol
    We will continue our enhanced disinfection control, including routine cleaning of patient areas and room surfaces with medical-grade disinfectant, and installing sneeze guards and removing magazines and toys.
  2. Team Check
    All team members are screened daily with symptom questions, and their temperatures are checked daily to ensure they feel healthy and comfortable at Parklane Dental. Our team members are trained in proper hygiene etiquette and are committed to dental hygiene standards.
  3. Protective Gear
    Parklane Dental is dedicated to securing heavy personal protective equipment for our dental team members. Your dental team here is instructed in proper usage and maintenance to ensure we are ready and protected for your visit.
  4. Changes in Appointments
    Please allow time for increased disinfection between appointments. We understand that your schedule might change due to the stay-at-home order. Your dental team will actively reach out to patients with impacted appointments due to recent instructions from the state health department for dentistry.
  5. Check-in Process
    We are practicing physical distancing by maintaining 6 feet of separation in our reception areas for both patients and visitors while you check in for your appointment. You can leave your cell phone number, and we are happy to call you when your appointment is ready.
  6. Patients & Visitors
    We will ask our patients some screening questions relating to COVID-19 and also measure your temperature. Only patients with appointments and wearing facemasks (and one guardian accompanying a minor) are permitted into the office.

While the road to recovery might be filled with uncertainty, our commitment to our patients has not changed. As the Parklane Dental team is preparing our office for your return, we understand you might have pressing dental questions. We are here for you, and we welcome you to reach out to us regarding any concern about your visit. Please stay safe and well rested, and we will see you soon at your next appointment.

Yours Sincerely,

Dr. Eric To

You can read our previous notes on temporary closure from COVID-19 here!

  • (April 19, 2020)
  • (March 30, 2020)
  • (March 17, 2020)
  • (March 11, 2020)

Please follow @CDCgov and @CDCemergency on Twitter for the latest update.