our response to covid-19
(March 30, 2020)
Dear patients and fans,
I hope everyone is safe and healthy during this crisis. As you may have heard, the County of Los Angeles mandated a shelter in place policy until April 19. As we are committed to doing our part to help stop the spread, our regular dental treatments will be suspended until April 19. Our offices will open on April 20th until further notice from government health departments.
If your regular appointment is impacted, your treatment coordinator will actively reach out to you to help with rescheduling. As your health is still on our mind during the COVID-19 outbreak, we have introduced new ways for you to access dental care at Parklane Dental.
- TeleDentistry – Schedule an online appointment with博士. エリックへ to address your dental concerns while staying safer at home! We’ll happily guide you to the proper dental care!
- Dental emergency – 博士. To and your dental team are available to patients who need urgent dental care or an emergency appointment.
- Hand Sanitizer – Giving away small hand sanitizer to our patients at their appointments to help stop the spread together!
We appreciate your understanding and thank you for your support during the height of this outbreak, and we will continue to monitor the situation closely and give our patients and fans updates as the situation continues to evolve.
(March 17, 2020)
Dear patients and fans,
The safety and well-being of our patients and team members is our highest priority, and we promise to closely monitor health departments and the US Centers for Disease control for the latest update on the COVID-19 situation. We are all in this together, and we want to do our part to protect our patients and team members by joining the efforts to socially distance.
In response to the latest developments from the American Dental Association and the California Dental Association, we are temporarily suspending regular dental treatments at both Arcadia and Temple City locations starting March 18th. For dental emergencies and urgent dental care, please give us a call at 626.445.3388 – we’re on the line to take care of you.
This is a difficult decision for any clinic to make, but we believe this is the right thing to do for our patients and team members. We’re committed to making every patient experience safe, and we will continue to update our patients and fans of steps we are taking together with our community. The team at Parklane Dental feels incredibly grateful for the supportive calls about our well-being we have received, and we sincerely appreciate your understanding during this unprecedented time.
We will continue watching and adapting to evolving circumstances. If your upcoming visit was impacted, we will actively reach out to you to assist with your appointment. My team and I will also be available for our existing patients for dental emergencies. To help serve our patients with other concerns, your treatment coordinator will be available on call to answer your questions.
How You Can Help
During the height of this cold and flu season, the same practices that stop the spread of these common illnesses are recommended by CDC.The best way to prevent exposure to cold and flu is to follow these time-trusted tips:
- Wash your hands frequently with soap and water often and regularly. Alcohol-based hand sanitizers are also effective.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Put distance between yourself and other people.
- Stay home when you are sick and seek medical attention when needed.
- Cover your cough or sneeze with a tissue or your elbow. Wash your hands afterwards if you use a tissue.
- Get plenty of rest, drink plenty of fluids, eat healthy foods, and manage your stress and fitness to keep your immunity strong.
It’s important for all of us to remain vigilant about our own health and wellness and to be thoughtful of our patients and those who are concerned by the current outbreak, cold, flu and other illnesses. If you have any concerns or experience signs of illness, please immediately contact your doctor for medically accurate and expert advice. Please stay safe and healthy, and we wish you and your families the very best.